Liam Miller

Associate Product Owner

As Associate Product Owner within the Product Department at CallMiner, Liam is responsible for the research, creation, updating and the delivery of all Solutions. He has now been at CallMiner 2+ years and is focused on expanding the current catalogue of product content.

Prior to CallMiner, Liam spent nine years working for Direct Line Group, with 3 of these working within the speech analytics department, working closely on projects relating to Vulnerability, Automated QA and First Call Resolution.

Session

3:50 PM - 4:20 PM EST  |  Tuesday June 3

The Future of Customer Experience: Exploring Outreach and Next-Gen Solutions