
Overview
Better Intelligence for Better Experiences
Get ready for LISTEN UK 2025 – the must-attend event for the CallMiner customer community! This free, multi-day experience is designed to elevate your conversation intelligence capabilities with engaging, immersive, and interactive sessions.
Over two days you'll gain exclusive insights into:
- The latest market trends and innovations shaping the future of customer engagement
- CallMiner’s strategic vision and upcoming product developments
- The newest enhancements to the CallMiner platform, plus a sneak peek into future advancements in AI and beyond
LISTEN UK 2025 is a prime opportunity to network and connect with friends, colleagues, industry peers, and CallMiner experts and executives, all in person.
Connect, Learn, Inspire
Now in its 6th year, this event is your opportunity to join our vibrant international community of customer-focused professionals, all coming together to learn how to elevate customer experiences and unlock greater business value from every conversation.
At LISTEN UK you'll:
- Uncover the truths about AI – Separate fact from fiction and learn how AI innovations will revolutionise your customer experience
- Drive actionable insights – Discover strategies that can benefit your entire organisation, from the contact centre to the C-suite
- Get an exclusive sneak peek – Gain access to the exclusive CallMiner product roadmap led by product experts, showcasing exciting new enhancements and what’s coming over the next 12 months
Check Out Highlights from Last Year's Event!

Register
Let's lock your spot!
You will receive notification of registration confirmation within 48 hours.
Please reach out to listenuk@callminer.com with any questions.

Who Attends LISTEN UK?
Roles that attend LISTEN UK
LISTEN UK 2025 is designed with a variety of content and interactive sessions, so attendees can attend sessions that will deliver the greatest value to them. Attendee roles range from C-Level to Founder, VP and Directors of CX, QA, Compliance, Contact Centre Operations, to Programme Managers, Speech, Business, Data Analysts, and Heads of AI Committees or Data Scientists.
Organisations that attend LISTEN UK
The international CallMiner community includes leading organisations spanning numerous industries including FinServ, insurance, collections, retail, energy & utilities, communications, and BPOs. The use cases range from contact centre efficiency, CX, AI advancements, product experience, employee experience, sales & marketing effectiveness, and many others. See agenda for more info.